As a full cloud telephony solutions provider, 1CONNECT provides our customers with in-house expertise from across the communications and technology channel delivering premium cloud-based hosted telephony services and business connectivity with a range of bandwidth tailored to individual business needs.
BT have announced that by 2020 they will not allow any additional ISDN line purchases or amendments to be made to relevant business accounts as they get set to terminate their analogue ISDN network by 2025 in favour of Voice-over-IP (VoIP).
From 2020 being unable to manage changes to business communications can seriously impede interaction with customers and will affect 1.9 million UK businesses still using this outdated technology.
But there’s no need to wait until 2020 to go digital with VoIP. Adopting a cloud telephony solution today from 1CONNECT puts you in full control of your account online. Add and remove new users in minutes, monitor call logs and call recordings or create and modify voicemail and greetings. Enhancing your business with digital communications only enhances communication with your customers.
Up to full contract term profit at activation date
Access to free in house 1CONNECT telephony specialist
Customer billing included
Hosted on world class Cisco owned Broad Soft platform
Fully scalable for mid-term seat additions
Accessible via new or existing broadband connection
Easy to understand handset, licence and minutes bundles
Significant savings over on premise PBX systems
Cloud based disaster recovery
Connectivity available from ADSL2+ to Ethernet
Product training available onsite, webinar or video
Easy to understand billing system
FREE Colour VoIP Handset
FREE Unlimited Calls
FREE Call Divert
FREE Instant Messenger
FREE Smartphone App
FREE Office 365 Integration
FREE CRM Integration
FREE 24/7 Support
We use the call recording feature for training purposes it is an excellent tool that allows for reflective learning. Reliability is also high on the Centres priorities.
The system is easy to manage and configure on-site, with a single administration tool for more complex tasks.
We wanted a fully scalable system that can grow. The way in which I can manage the system via a web browser also makes my life as an IT Manager much simpler. No longer do I need to log tickets to change a name on a handset, I can do this all myself.
We’ve always used a VoIP service since the Company was founded in 2009 as it provides a network that connects our overseas offices and a platform for our staff to easily work from home or abroad.
Having multiple sites easy administration of our telephony solution was important. Moves, Adds, Changes and Deletions are simple and quick for us to implement.
We were looking for a flexible system with a lot of functionality, whilst being easily scalable for their telephony requirements. Customer support was also an important factor when selecting a service provider.
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